Return & Refund Policy
Due to the nature of agricultural and perishable products, returns are generally not accepted after shipment.
Returns
Returns are accepted only if:
- Wrong product supplied
- Damaged goods due to verified shipping issues
- Quantity significantly differs from confirmed order
Claims must be reported within 48 hours of delivery.
Refunds
Approved refunds will be processed after investigation and verification.
Refunds may be issued through:
- Original payment method
- Bank Transfer
- Credit Note (where mutually agreed)
Non-Refundable Situations
Refunds will not be provided for:
- Customer ordering errors
- Delays caused by customs authorities
- Improper storage after delivery
- Natural variations in agricultural products within agreed quality standards